Yes — completely. Simply From The Heart is a 501(c)(3) nonprofit funded by donors and events. There is never a cost to patients or families.

Critical and terminal care patients of any age. Patients, parents and guardians, family members, and hospital staff can all submit a request.

A trained Heart Squad volunteer visits the bedside with hair styling, gentle makeup, nail care, hand massage, and more — tailored to what sounds good to you. Sessions usually last 30–60 minutes.

We coordinate with your care team and follow each hospital's guidelines. Products are gentle, and we adapt everything to your comfort and medical needs.

We partner with leading hospitals across Chicagoland and beyond — see our partnering hospitals on the About page. Not at your hospital yet? Request anyway and we'll try to make it happen.

A Heart Squad coordinator will reach out within a few days of your request to schedule your visit.

Absolutely — many requests come from parents, family members, and hospital staff. We'll just need consent from the patient or their guardian.

Only to coordinate your session. We never sell or share personal information — see our Privacy Policy for details.